Founding Product Designer

The role

You will own end-to-end product design for an external-facing case management product. You will work with engineers, product, and operators to support legal operators and attorney partners.

What you will do

• Own product design end-to-end for the external-facing case management product from discovery through implementation.
• Sit with attorneys and paralegals to observe workflows and identify friction.
• Turn stakeholder requests into solutions that work across the product.
• Work closely with engineering and the codebase to ship simple copy, layout, or styling changes.
• Help extend the external product experience into internal paralegal tools.
• Bring a clear point of view to design reviews and explain reasoning.

Required qualifications

• 4-10+ years of product design experience, with direct ownership of complex workflows.
• A demonstrated habit of doing discovery before designing.
• Experience designing operationally intensive software, such as B2B or other workflow-heavy products.
• Comfort thinking in code and working closely with engineers.
• A track record of forming and defending design decisions with clear reasoning.

Nice to have

• Experience across both consumer products and B2B or operational software.
• Comfort using AI-native design tools to ship simple changes independently.
• Experience supporting brand or marketing work alongside product design.
• Genuine curiosity about personal injury or legal work, or a track record of learning unfamiliar, operationally complex industries quickly.

Before you apply

• Intro conversation about background, motivation, and the role.
• Interview with a leader on the team.
• Case Assignment practical assignment.
• Onsite visit to NYC office.

About the company

Finch is building an applied AI platform for consumer law. The platform combines AI agents and legal operators to reduce manual work for firms.