Finch Legal
Lead Paralegal
Remote. Posted a month ago
The role
Lead Paralegals own attorney relationships, client communications, and the progression of cases from sign-up to resolution. You will serve as the primary liaison between Finch, attorneys, and clients.
What you will do
- Serve as the primary liaison between Finch, attorneys, and clients
- Maintain proactive communication with clients throughout treatment and the case lifecycle
- Provide detailed case status reports and updates to attorneys and firms
- Work with case managers, intake specialists, and demand reviewers to coordinate case progress
- Identify and resolve delays or issues before they affect outcomes
Required qualifications
- 10+ years of paralegal experience
- Highly organized, detail-oriented, and proactive in communication
- Can build trust quickly with attorneys and clients alike
- Understand the importance of both client experience and case velocity
- Are able to work Central hours (CST) hours
Nice to have
- Ideally in personal injury or high-volume plaintiff work
- Bilingual in Spanish and English
Benefits
- 100% coverage for health, dental, and vision
- 401(k) retirement plan
- In-office snacks, drinks, and daily team lunch and dinners
- Flexible PTO
About the company
Finch is building the applied AI platform for consumer law. The platform combines AI agents and legal operators to reduce manual work.