Revenue Operations

The role

You will own the operations that help the sales team turn demand into revenue. This includes building pipeline visibility, managing incentives, conducting market research, and using AI to build tools.

What you will do

• Build a reliable weekly view of pipeline across Finch.
• Identify the weakest parts of the sales funnel and test improvements.
• Map the market for offerings and build prioritized lead lists.
• Use AI and automation to build tools and remove manual work.
• Bring rigor to CRM and sales processes.
• Keep systems running after the initial launch.

Required qualifications

• Around 1–4+ years of analytics or operations experience.
• Strong quantitative skills in SQL or advanced spreadsheets.
• Experience building something useful with AI or automation.
• A habit of turning a messy problem into a clear operating process and closing loops without being chased.
• Creativity in generating ideas, researching a market, and testing approaches quickly.

Nice to have

• Exposure to sales operations, revenue operations, or go-to-market work.
• Experience with HubSpot.
• Experience with B2B selling to small businesses.

Before you apply

• Intro conversation about background, motivation, and the role.
• Interview about problems solved and systems built.
• Practical case assignment to complete and present.
• Onsite visit to the NYC office.

About the company

Finch is building an applied AI platform for consumer law. The platform combines AI agents and legal operators to reduce manual work and expand access to justice.