Case Manager

Remote. Posted a month ago

The role

Case Managers ensure cases move forward quickly and comprehensively. You will focus on pre-litigation operations including opening claims, managing medical record requests, securing police reports, and resolving lien issues.

What you will do

Open insurance claims and manage communication with carriers
Request, track, and follow up on medical records and police reports
Monitor lien and subrogation issues, ensuring timely resolution
Partner with lead paralegals to prepare cases for demand drafting
Identify and fix operational bottleneck

Required qualifications

2+ years in personal injury (PI) law, legal operations, case management, or claims handling
Process-driven and detail-oriented
Communicate effectively with both clients and attorneys
Thrive in fast-paced, high-volume environments

Nice to have

Bilingual in Spanish/English

Benefits

100% coverage for health, dental, and vision
401(k) retirement plan
Flexible PTO

About the company

Finch is building the applied AI platform for consumer law. The platform combines AI agents and legal operators to reduce manual work and expand access to justice.