Multi-State ABA Operations Manager

The role

You will work with independent ABA practice owners across multiple states to help them build, operate, and grow sustainable businesses. You will act as a strategic partner to improve financial and operational performance and support new practice launches.

What you will do

• Build trusted relationships with independent ABA practice owners across multiple states.
• Develop understanding of practice business models, goals, and financial performance.
• Act as a strategic thought partner on operational, financial, and expansion decisions.
• Support the launch of new ABA practices and expansion into additional states and markets.
• Analyze practice-level financial and operational performance to identify growth opportunities.
• Partner with providers on strategies to improve patient volume, utilization, staffing, and margins.
• Develop and track KPIs to provide visibility into practice health.
• Identify recurring operational challenges and develop scalable solutions.
• Collaborate with internal teams across RCM, credentialing, product, and operations.
• Improve provider-facing resources, training, and tools.

Required qualifications

• 5+ years of experience in ABA or behavioral health.
• Significant experience operating, managing, or supporting ABA practices.
• Strong understanding of ABA practice operational realities including clinical operations, staffing, utilization, scheduling, patient growth, retention, compliance, RCM, payer relationships, and reimbu
• Strong understanding of financial drivers of an ABA practice.
• Ability to analyze financial statements, budgets, revenue, expenses, staffing costs, utilization, and margins.
• Proven ability to identify operational challenges and develop practical solutions.
• Strong understanding of operational KPIs.
• Strong analytical and critical-thinking skills.
• Exceptional communication and relationship-building skills.
• Ability to influence and collaborate with providers without direct authority.

Nice to have

• Experience supporting practices, clinics, or healthcare operations across multiple states
• Familiarity with state-specific ABA regulations, payer requirements, Medicaid programs, credentialing processes, and reimbursement environments
• Experience owning or contributing to the financial performance, P&L, or budget of a practice, multiple practices, or a region
• Experience supporting new practice launches, entering new markets, and preparing operations for sustainable growth
• Experience developing or optimizing staffing models, operational workflows, and accountability structures
• Experience setting and managing performance targets related to growth, retention, utilization, patient access, provider productivity, and profitability
• Experience building operational processes, systems, and infrastructure in growing or evolving organizations

Benefits

• Competitive compensation
• 401(k)
• Medical, dental, and vision insurance
• Flexible work schedule
• Paid time off
• Paid holidays
• Opportunity to have a meaningful impact on the growth of a rapidly scaling healthcare company
• Work directly with ABA practice owners and Finni leadership to shape the future of the provider experience

About the company

Finni Health is a rapidly growing healthcare technology company transforming the way ABA practices are built, operated, and scaled. They partner with independent ABA practice owners to help them build thriving, sustainable businesses.