Fira Health
Care Coordinator
Houston, Remote. Posted 4 months ago
The role
This role supports home health operations by conducting drive-by visits to locate patients unreachable by phone. The person will facilitate start-of-care processes and serve as a liaison between patients and the care team.
What you will do
- Conduct scheduled and unscheduled in-person drive-bys on potential home health patients
- Facilitate and support start-of-care processes by confirming patient presence and readiness
- Serve as a liaison between the patient and the home health care team
- Assist in verifying patient demographic and insurance information
- Communicate findings in real time to the SOC Operations Team, Clinical Manager, and Sales Team
- Perform basic assessments within EMT-B scope of practice
- Coordinate with Clinical Manager when a patient is in acute distress
- Maintain confidentiality and comply with all HIPAA regulations
Required qualifications
- Current, active Texas EMT-Basic certification
- Valid Texas Driver's License with Valid Auto Insurance
- Reliable personal or agency-provided vehicle
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
Nice to have
- Prior experience in home health, community paramedicine, or EMS
- Bilingual (English/Spanish) strongly preferred
- CPR/BLS certification (American Heart Association)
Benefits
- mileage reimbursement available
About the company
fira-health