Fireworks

AI Field Engineer - AI Natives

San Mateo, Remote. Posted 5 months ago

The role

AI Field Engineers embed with AI-native customers to turn complex AI problems into production systems. You will build POCs, MVPs, and production integrations while managing technical relationships and providing product feedback.

What you will do

  • Build end-to-end POCs and MVPs alongside customer engineering teams
  • Architect inference foundations for GenAI core products
  • Run load tests and establish latency, throughput, and cost baselines
  • Deploy and validate new model families on inference frameworks
  • Guide customers on model selection, fine-tuning strategy, and evaluation methodology
  • Build and run fine-tuning pipelines directly with customers
  • Design and implement evaluation frameworks
  • Lead structured discovery conversations to unpack customer pain points
  • Own the technical relationship from first engagement through production deployment
  • Translate customer pain points into concrete product proposals

Required qualifications

  • 5+ years in a hands-on, customer-facing technical role
  • Demonstrated ability to build production software with customers
  • Strong Python skills
  • Familiarity with Kubernetes and infrastructure engineering
  • Working knowledge of the LLM stack
  • Experience with cloud infrastructure (AWS, Azure, GCP)
  • Experience deploying models on GPU infrastructure
  • Exceptional communication skills
  • Experience building or integrating agentic systems, tool-use chains, or AI-native developer toolchains

Nice to have

  • 10+ years in technical field or engineering roles
  • Experience with inference serving frameworks (vLLM, SGLang, TensorRT-LLM)
  • Prior experience at a company with a forward-deployed or embedded engineering model
  • Prior experience as a technical founder or early engineer at an AI-native company
  • Track record taking GenAI POCs from prototype to production-scale deployments
  • Experience with hyperscaler AI platforms (Azure AI Foundry, AWS Bedrock/SageMaker, GCP Vertex)

Benefits

  • Solve Hard Problems
  • Build What’s Next
  • Ownership & Impact
  • Learn from the Best

About the company

Fireworks is a platform for specialized intelligence that enables companies to build, train, and serve AI models. It is a Series D company valued at $17.5 billion.

AI Field Engineer - AI Natives at Fireworks | JobZoey