Fireworks

Head of Deal Desk

San Mateo, Remote. Posted 2 months ago

The role

You will manage day-to-day deal desk operations and structure complex, non-standard deals. You will partner with Sales, Finance, Legal, and Revenue Operations to optimize pricing, modeling, and approval workflows.

What you will do

  • Manage day-to-day operations of deal desk
  • Review and analyze deals falling outside standard parameters
  • Manage approval workflows and enforce thresholds
  • Partner with Sales to structure complex, non-standard, and strategic deals
  • Set discounting frameworks and commercial policies
  • Propose new pricing models, SKUs, and packaging motions
  • Design a scalable deal desk system with Revenue Operations
  • Coordinate deal evaluation and negotiation support across departments
  • Model deal profitability, discount impact, and margin implications
  • Track and report on key metrics like deal cycle time and margin performance

Required qualifications

  • 7+ years in Revenue/Sales Operations, Sales Strategy, Finance, or a related analytical role at a high-growth technology company
  • 3+ years specifically in Deal Desk
  • Hands-on experience structuring complex packaging quotes, including non-standard terms and custom pricing
  • Strong understanding of consumption-based / usage-based pricing as well as subscription models
  • Solid financial modeling and analytical skills
  • Excellent cross-functional communication and stakeholder management
  • Detail-oriented and process-driven
  • Proficiency with CRM (Salesforce) and CPQ tooling
  • Bachelor's degree, or equivalent practical experience

Nice to have

  • Experience at an AI/ML, developer platform, or cloud infrastructure company
  • Familiarity with how companies buy AI/compute
  • Experience building or scaling a Deal Desk function from scratch at a Series B/C+ hypergrowth company
  • Experience with modern CPQ platforms (e.g., Nue.io) and contract lifecycle management (CLM) tools

About the company

Fireworks is a Series D company valued at $17.5 billion that provides a platform for specialized intelligence, enabling companies to build, train, and serve AI models.