Manager, Field Engineering

The role

You will lead and grow a distributed team of Field Engineers driving technical evaluations and production adoption of the Fireworks platform. This is a player-coach role involving managing engineers and staying hands-on with building production AI systems, POCs, and performance optimizations.

What you will do

• Lead, coach, and grow a distributed team of Field Engineers
• Own the team's engagement portfolio and allocate engineers to pursuits
• Lead complex evaluations from discovery to production plans
• Coach AEs and Field Engineers to improve deal quality
• Build and refine the Field Engineering playbook
• Serve as the voice of the team and customers internally to influence the product roadmap
• Partner with revenue leadership on pipeline health and territory planning
• Build and ship POCs, MVPs, load testing, and fine-tuning pipelines
• Track and improve team operating metrics like win rates and utilization

Required qualifications

• 8+ years of overall experience
• 2+ years managing Field Engineering, Solutions Engineering, Forward Deployed Engineering, or Pre-Sales teams
• Hands-on experience in enterprise software or AI infrastructure
• Strong technical foundation and fluency in the LLM stack
• Experience deploying models on GPU infrastructure across AWS, Azure, and GCP
• Demonstrated ability to build production software with customers
• Track record of developing engineers
• Ability to partner effectively with Sales
• Strong communication skills
• Builder mindset for fast-moving, startup environments
• Willingness to travel up to ~30%

Nice to have

• SFT; DPO/RFT

About the company

Fireworks is a platform for specialized intelligence that enables companies to build, train, and serve AI models. It is a Series D company valued at $17.5 billion.