Hardware Operator

The role

The Hardware Operator will install, deploy, and configure server and network hardware. You will also perform component-level repairs and troubleshoot network issues to maintain system reliability.

What you will do

• Install, deploy, and configure server and network hardware
• Replace parts while keeping asset records accurate
• Work rotating shifts or on-call to meet 24/7 SLAs
• Prioritize and resolve tickets to keep system reliability high
• Assist network troubleshooting through cabling diagnosis and replacement
• Support escalations from lower-tier technicians
• Act as first responder on-site for incidents
• Provide on-site support across initiatives
• Keep working relationships strong with customers, partner teams, and vendors

Required qualifications

• Deployed and supported server and network hardware in a live data center at scale
• Troubleshoot server hardware including POST, BIOS, PXE, IPMI, BMC, and component-level repair
• Knowledge of network protocols (TCP/IP, Ethernet) and hardware (switches, routers, copper and fiber)
• Work fluently in Linux
• Resolve tickets efficiently against 24/7 SLAs
• Take on-call and shift work
• Support and lift up the technicians below you
• Work in non-climate-controlled environments including active construction areas, data halls, electrical and mechanical rooms, and outdoor spaces
• Lift, carry, push and pull up to 40 pounds on your own
• Sit, stand, walk, kneel, bend and crouch for long periods
• Wear required personal protective equipment (PPE)
• Climb stairs and ladders, and move around equipment, cable trays and uneven surfaces

Nice to have

• Hyperscale or high-density AI infrastructure
• GPU server fleets
• Scripting (Python, Bash)
• Structured cabling

Benefits

• Competitive total compensation package (salary + equity)
• Retirement or pension plan
• Health, dental, and vision insurance
• Generous PTO policy

About the company

Fluidstack aims to deliver 10 to 100s of GWs of compute faster than anyone else by acquiring power, designing and building data centers, and operating them.