Onsite - Medical Assistant (MA) / Licensed Practical Nurse (LPN) / Licensed Vocational Nurse (LVN)

The role

You will serve as the on-site point of contact for Medicare 855B site inspections and support the Chronic Care Management program. Duties include facility compliance, patient enrollment, and conducting outbound patient outreach.

What you will do

• Serve as the sole dedicated physical presence at the facility during operating hours.
• Act as the point of contact for MAC field inspectors.
• Escort inspectors through the facility.
• Confirm facility is open and equipment is functioning before 10:00 AM.
• Verify external business signage compliance.
• Maintain physical HIPAA compliance.
• Maintain the Readiness Binder at the front desk.
• Facilitate patient enrollment into the CCM portal.
• Make daily outbound calls and text messages to patients.
• Collect and document patient health information.

Required qualifications

• Active LPN or LVN license in good standing in the state of WI.
• Minimum 3 years of experience as an LPN or LVN in a clinical office or remote care setting.
• Proficiency with Zoom, Slack, and online patient enrollment platforms.
• Personal laptop with a working microphone, camera, and reliable internet connection.
• Quiet, dedicated workspace available for remote work when the hybrid schedule is introduced.

Nice to have

• Background in healthcare administration, clinic operations, or front-desk management
• Experience in Orthopedics
• Experience in Physical and Rehabilitation Medicine
• Experience in Sports Medicine
• Experience in Neurology

Benefits

• A path toward a hybrid schedule
• Opportunities for professional growth

About the company

Flagler Health is building the clinical operating system for modern musculoskeletal care. They partner with MSK provider groups and specialty clinics to help them grow and deliver longitudinal care.