Relationship Team Leader - Strategic Networks

The role

The Relationship Team Leader manages a team of four field-based Account Relationship Managers. This player-manager role involves driving Partner engagement and referral growth while leading a team to improve performance within a large national wealth network.

What you will do

• Lead, develop and motivate a team of four field-based ARMs
• Own the overall performance of the ARM team
• Run a consistent team rhythm including one-to-ones and joint field visits
• Support the recruitment, onboarding and development of ARMs
• Act as the first point of escalation for the ARM team
• Maintain a personal portfolio of senior and strategically important Partners
• Lead engagement with regional management teams across the network
• Lead training sessions for Partners at regional events or group meetings
• Maintain a view of the channel's commercial performance and report to the Head of Sales Operations
• Feed insight from the Partner network back into the business

Required qualifications

• Proven track record of leading a field-based sales or relationship management team
• Experience coaching and developing individuals in a field environment
• Strong understanding of how a large adviser Partner network operates
• Broader financial services knowledge
• Ability to engage confidently at a senior level with regional leadership and practice principals
• Structured, disciplined approach to managing a complex partner portfolio
• Comfortable operating in a field-first environment with minimum 50% time out of the office

Benefits

• Hybrid working
• Competitive bonus scheme
• Flexible benefits budget
• Salary sacrifice options for electric cars, nursery schemes, home and tech goods
• Around the World scheme: 3 months work from anywhere
• Mental wellbeing support through Spill
• £1,000 personal development budget
• Private health care via AXA
• Medical cash plan
• Life insurance and Income Protection
• Matched pension contributions up to 5%
• 25 days holiday plus bank holidays, well-being days and volunteering days

About the company

Flagstone is an online savings platform that helps individuals, businesses, and charities manage, protect, and grow cash. It is the UK's leading cash platform with £19bn in Assets under Administration.