Forward Deployed Engineer

The role

You will sit at the intersection of sales, engineering and customers. You will understand how hardware teams build, guide deployments, and support adoption to ensure customers have the tools to achieve outcomes.

What you will do

• Own the technical win through custom demos and trial/POC execution
• Understand and map customer workflows, pain points, and priorities
• Showcase tailored solutions to address customer needs
• Run technical enablement sessions through workshops, training, and joint solutions sessions
• Act as the link between customers and engineering to develop new solutions
• Build the future product roadmap by acting as the technical team's eyes and ears in the field
• Help build and define Flow's activation methodology for strategic customers
• Design technical GTM playbook, implementation guides, and training materials

Required qualifications

• Strong software engineering fundamentals including designing, testing, and operating services at scale in a cloud environment
• Structured storyteller who can turn complex ideas into simple messages for engineers and executives
• Builder mentality

Nice to have

• 3+ years in a hardware, mechanical or systems engineering role
• Sales experience managing customer relationships in pre-sales or post-sales engagements
• Closing experience
• Experience in industries such as space, energy, robotics, or advanced manufacturing
• Experience working with engineering tools like Jira, Confluence, PLM, MBSE or legacy requirements tools

About the company

Flow is a tool for complex systems engineering used by teams building space, defense, automotive, aviation and robotics. The company is backed by Sequoia Capital and several angel investors.