Strategic Research Lead (Ongoing Recruitment)

The role

The Strategic Research Lead acts as the primary point of contact for market research clients. You will design research plans, analyze data, and serve as a strategic advisor to ensure successful renewals and operational excellence.

What you will do

• Act as a strategic research advisor and subject matter expert to clients.
• Transform business questions into strategic research plans.
• Analyze data and craft insightful narratives.
• Own the account relationship and serve as the primary market research point of contact.
• Foster and develop strong research relationships with clients.
• Identify opportunities to expand client relationships through upsell and cross-sell.
• Develop market research project proposals and allocate research hours.
• Oversee project outcomes by assigning tasks to internal staff or contractors.
• Execute tasks with attention to detail to produce high-quality deliverables.
• Assume responsibility for project quality, gross margin, and contract compliance.

Required qualifications

• Minimum 7 years of custom market research experience.
• Minimum 5 years of client-facing research consultation experience.
• Prior success managing portfolio of clients; $500k - $1.5M of research volume.
• Proficiency in market research software and Microsoft Office Suite.
• Bachelor's degree in a related field.
• Proficiency in SPSS, SAS, Qualtrics, SurveyGizmo, SurveyMonkey, R, Tableau, Excel, PowerPoint, and Outlook.
• Self-motivated, flexible, and organized.
• Strong interpersonal and problem-solving skills.
• Excellent written and verbal communication abilities.

Benefits

• Medical, dental, and vision insurance plans
• 401(k) with Company Match
• Equity Purchase Option
• Flexible Work Schedule
• 15 vacation days and 7 sick days per year
• 12 company holidays
• 4 floating holidays/recharge days
• Paid Parental Leave
• Monthly Internet & Phone Stipend
• Access to Rightway, Headspace, and Peloton
• Weekly community lunches, refreshments, and snacks at NY headquarters

About the company

Fuel Cycle empowers organizations with agile research solutions and an AI-powered Insights Platform. The company is a market research disruptor that helps brands make customer-led decisions.