Senior Solutions Engineer

The role

You will enable Account Executives with demos, pitch decks, and business case proposals. You will advise on strategy for new business and customer expansions while acting as a liaison between Sales and Product.

What you will do

• Facilitate communication with Mid-Large sized organizations to map business challenges.
• Lead product demonstrations with prospects to help drive deals to close.
• Consult with customers and prospects to make targeted recommendations.
• Use AI tools to build customized demo environments, draft business case proposals, and summarize customer discovery calls.
• Act as a trusted advisor and technical SME for key opportunities.
• Communicate and strategize cross-functionally to drive success and attain revenue goals.

Required qualifications

• 3+ years in a Sales/Solutions Engineering or Consulting role in the data/analytics/SaaS industry.
• Experience with leading product demonstrations or presenting data analysis to internal or external stakeholders.
• Understanding of modern web technologies and/or mobile framework such as JavaScript, CSS, and HTML.

Nice to have

• Proficiency in Spanish, German, or French.

Benefits

• Flexible PTO policy
• Annual company-wide closure
• Federal holidays
• Sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians
• Professional development opportunities through training programs
• Annual learning subsidy for US and EMEA-based employees
• Monthly productivity stipend for US and EMEA-based Fullstorians
• Team off-sites
• Annual full-company meet-up
• Paid parental leave
• Bereavement leave, including miscarriage/pregnancy loss

About the company

Fullstory is a behavioral data platform that helps businesses understand and improve digital experiences. The company empowers companies to uncover insights and optimize customer and employee journeys.