Account Manager (Inbound)

The role

The Account Manager deals with inbound business loan applications. You will assist customers with queries and educate them on the Funding Circle offering and wider business context.

What you will do

• Establishing instant rapport with customers via telephone and email
• Knowledge and understanding of the wider lending market and direct competitors
• Pitching the Funding Circle proposition against alternative funding options
• Managing a high-volume, fast-paced pipeline
• Supporting clients through each stage of creating an application
• Being responsible for monthly targets
• Adding value through upsell and cross sell of products and partner lenders

Required qualifications

• Relevant experience in a high volume sales environment focused on closing deals
• Strong communicator confident to engage with small business owners over the phone and via email
• Ability to continually develop and maintain your pipeline whilst managing applications in progress
• Able to proactively identify ways to use Generative AI to streamline daily tasks and improve personal productivity
• Confident using approved AI tools safely and effectively

Nice to have

• A background in lending/commercial finance is preferable

Benefits

• Benefit allowance you can tailor to your own life and family
• Private medical and dental
• Health assessments
• Access to a digital GP
• Life assurance
• Share schemes
• Financial coaching
• Dedicated annual learning allowance
• Electric car scheme
• Cycle-to-work scheme
• Season ticket loans
• Parental leave policies

About the company

Funding Circle is a fintech company that provides funding to UK small businesses through a platform using data. It has the energy of a start-up with the stability of a public company.