Customer & Development Operations

The role

You will stay close to the customer base and spot projects moving toward deployment. You will work directly with the founders to build a new function from the ground up.

What you will do

• Stay close to the customer base
• Spot projects moving toward deployment
• Turn the planning platform into a gateway for the next stage of the product
• Work directly with the founders to build a new function
• Build scalable processes, automated workflows, and dashboards
• Build a solid understanding of the energy system on site
• Stay on top of the integration landscape to get battery projects running
• Spend half the day talking to customers
• Dig into databases, user stats, or platform analytics
• Visit sites across Germany

Required qualifications

• Experience in a fast-paced environment such as top-tier consulting, a hypergrowth startup, or a commercial role in energy or infrastructure
• Experience in operations-focused roles
• Experience managing a large customer portfolio with structured processes
• C1 German or higher

Nice to have

• Familiarity with energy project development, storage, or grid-connected assets

Benefits

• Super small team, super early
• Responsibility from day one
• All the tools you need including Claude, n8n or any other AI subscriptions
• Direct customer access

About the company

Furo is a Munich-based company where you will work alongside founders solving hard problems.