Account Manager, SMB - AMER

The role

You will manage a customer book and sell branding solutions to marketing and sales teams in the software and services industry. The role involves owning renewal cycles and identifying upsell opportunities to expand revenue.

What you will do

• Own existing business quota for G2 Marketing Solutions.
• Collaborate with internal resources to tell data-driven stories.
• Own the entire renewal cycle for the assigned segment and region.
• Identify opportunities to upsell customers with additional G2 products.
• Drive urgency with prospects to show value in G2 solutions.
• Advocate for customer needs with internal stakeholders.
• Work with Customer Success Managers to ensure renewals.
• Ensure new customers see value quickly.
• Engage key stakeholders to understand their needs and goals.
• Manage renewal and growth opportunities in Salesforce.

Required qualifications

• 2–5 years of relevant full-time experience as an Account Manager.
• Willingness to work five days a week from the Bengaluru office, aligned with AMER business hours (5:30 PM to 02:30 AM IST).
• Proven experience selling SaaS or subscription-based solutions.
• Strong understanding of marketing fundamentals and how modern marketing teams operate.
• Exceptional storytelling and communication skills.
• Ability to collaborate strategically with internal stakeholders across teams.
• Hands-on experience with Salesforce (SFDC) or similar CRM platforms.
• Quick learner with a strong aptitude for data and analytics-driven decision-making.
• Highly organized and detail-oriented.
• Consultative sales mindset.

Nice to have

• Customer Success Rep experience

Benefits

• Accelerated compensation and career progression for top performers

About the company

G2 is the world's largest and most trusted software marketplace. It has joined forces with Capterra, SoftwareAdvice, and GetApp to create a large source of online data and software insights.