Campaign Operations Specialist

The role

The Review Programs Specialist supports the delivery of review generation campaigns for Customer Review Campaigns and Review Managed Services. This person executes campaigns within established playbooks to ensure consistency and timely delivery.

What you will do

• Execute review campaigns including setup, launch, monitoring, and optimization.
• Support execution of LinkedIn-based campaigns including targeting, setup, and performance monitoring.
• Manage campaign setup, list handling, and execution for CRC while ensuring SLA adherence.
• Maintain accurate campaign documentation and ensure data integrity.
• Track campaign performance and escalate issues or risks.
• Follow established processes and workflows.
• Develop proficiency across CRC and RMS to support team coverage.
• Provide clear and timely updates on campaign progress and blockers.

Required qualifications

• 2–4 years of experience in campaign execution, digital marketing, operations, or a related field
• Bachelor’s degree in Marketing, Business, Communications, or a related discipline
• Highly detail-oriented with the ability to execute consistently within structured workflows
• Strong organizational skills to manage multiple campaigns and deadlines simultaneously
• Comfortable working within defined processes with high accuracy and quality
• Clear and effective communicator
• Strong learning mindset to build proficiency across CRC and RMS delivery motions
• Ability to identify issues, troubleshoot within scope, and escalate appropriately

Nice to have

• SFDC
• LinkedIn Campaign Manager
• Claude + other AI tooling
• Iterable

About the company

G2 is the world's largest and most trusted software marketplace. It has joined forces with Capterra, SoftwareAdvice, and GetApp to create a source of online data and software insights.