Medical Assistant

The role

You will deliver patient-centered care and support the clinical team. Duties include assisting with procedures, managing clinic flow, and maintaining patient records.

What you will do

• Greet patients, verify details, and collect payments.
• Take vitals, gather patient histories, and assist with clinical procedures like EKGs, body composition scans, and phlebotomy.
• Support transitions between check-in, exam rooms, and check-out.
• Update patient records, support external order submission, and coordinate with external facilities.
• Review test results with clinicians.
• Triage and respond to inbox messages.
• Support patient scheduling, outreach, and engagement efforts.
• Ensure supplies are stocked and exam rooms are ready.
• Provide support for clinicians on virtual patient care days.

Required qualifications

• High school diploma or equivalent
• 1-2 years of healthcare experience
• Familiarity with electronic medical records (EMR) systems
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks efficiently in a fast-paced environment
• Passion for high-quality, evidence-based patient care and outstanding patient experience

Nice to have

• Medical Assistant certification
• Experience in primary care, specialty care, metabolic health, or weight management
• Experience with athenahealth

Benefits

• Medical, dental, and vision insurance
• 401K retirement plan with company match
• Up to 20 days of PTO per year plus company holidays
• Up to 14 weeks of parental leave (12 for non-birthing parents)

About the company

knownwell provides weight-inclusive healthcare including weight management, primary care, nutrition counseling, and health coaching. Their care model combines in-clinic and virtual care.