Director - Privacy Office (Deputy Chief Privacy Officer); Head of Advisory and RCM

The role

You will lead the compliance advisory function and own the privacy office end to end. You will act as a primary advisor to business partners and manage the enterprise privacy program.

What you will do

• Act as the primary compliance advisor to business partners including Product, Marketing, Technology, Payments, Partnerships, and User Success.
• Own the regulatory advisory and interpretation function.
• Lead compliance review and sign-off of marketing materials, disclosures, and customer communications.
• Own the Whistleblower and Ethics programs.
• Own the regulatory compliance management program including horizon scanning and impact assessment.
• Maintain the regulatory obligations inventory and mapping.
• Lead the development, refresh, and governance of compliance policies, standards, and procedures.
• Own and mature the enterprise privacy program.
• Establish and run the Privacy Impact Assessment process.
• Lead privacy incident and breach response.

Required qualifications

• 10+ years of progressive compliance, privacy, or regulatory legal experience in financial services.
• Meaningful time spent in an advisory capacity.
• Deep working knowledge of Canadian consumer protection, retail banking or payments, and privacy legislation.
• Experience building or substantially maturing a privacy program or regulatory change program.
• Strong people leader.
• Clear writer.

Nice to have

• Worked in regulated fintech, neobank, or direct-to-consumer financial institutions.
• CIPP/C, CAMS, CRCM, LL.B/JD, or equivalent designation.

Benefits

• Work-life integration
• Asynchronous collaboration
• Flexible hours
• Remote-first setup

About the company

KOHO is a performance organization on a mission to make financial services better for every Canadian through products designed to help users spend smart, save more, and build real wealth.