Senior Pre-Sales Engineer (NYC)

The role

You will own the technical relationship with customers from the first sales call through successful implementation. You will run technical discovery, create technical proposals, and drive implementations to go-live. You will also help build the US Pre-Sales function by documenting playbooks and feeding customer insights to Product and Engineering.

What you will do

• Own the technical sales cycle
• Run technical discovery to uncover business objectives
• Create technical proposals covering architecture, security, and implementation approach
• Partner with AEs on complex, multi-stakeholder deals
• Drive implementations to go-live for complex projects
• Own the technical relationship from POC through production deployment
• Create technical assets like demo environments, Postman collections, and integration guides
• Document repeatable playbooks for discovery, scoping, and implementation
• Feed customer insight back to Product/Engineering to shape the roadmap

Required qualifications

• 3+ years in a technical customer-facing role at a B2B SaaS company
• Genuine pre-sales ownership including discovery, champion-building, and deal shaping
• Track record working complex deals with technical and non-technical stakeholders
• Consistent deal value of $100k-150k+
• Strong communication skills to whiteboard architecture and translate value to executives
• Hands-on with APIs
• Ability to read documentation, write sample code, and debug integration issues
• Comfort with ambiguity and building things from scratch

About the company

Kombo is the unified API for ATS, HRIS, LMS and payroll systems. Since Y Combinator (S22), they have grown to 8-figures in revenue with 80+ team members.