Pre-Sales Engineer (Berlin)

The role

You will own the technical relationship with customers from the first sales call through successful implementation. You will act as a technical expert to design integration approaches and work with Sales and Product teams to close deals and improve the product.

What you will do

• Lead discovery and demos, translating customer requirements into integration designs
• Create technical proposals covering architecture, security, and implementation approach
• Partner with AEs to close complex deals with engineering and executive stakeholders
• Own the technical relationship from POC to signed contract through production deployment
• Build implementation plans, troubleshoot API issues, and unblock customers directly
• Serve as the escalation point until customers are live and successful
• Create demo environments, code samples (Python, Node.js), and Postman collections
• Write integration guides, architecture diagrams, and troubleshooting documentation
• Develop sales collateral: security questionnaire responses to technical one-pagers
• Document repeatable playbooks for discovery, scoping, and implementation

Required qualifications

• 4+ years in Solutions Engineering, Sales Engineering, or technical customer-facing roles at a B2B SaaS company
• Hands-on experience with APIs
• Track record working complex deals with technical and non-technical stakeholders with consistent deal value of €100k-150k+
• Strong communication skills
• Comfort with ambiguity and building things from scratch

About the company

Kombo is the unified API for HR, payroll, Assessment, LMS and recruiting systems. Since Y Combinator (S22), they have grown to 8-figures in revenue and 80+ team members.