Kong

Product Manager, Billing (Senior Staff)

New York, United States, Remote. Posted a month ago

The role

You will lead the product and systems work for Konnect's commercial operating layer, including entitlements, metering, checkout, and invoicing. You will automate manual provisioning and fulfillment processes to support pricing and packaging transformations.

What you will do

  • Set a multi-year direction for how Konnect prices, meters, entitles, and invoices.
  • Build the entitlements model to determine customer access within Konnect.
  • Translate pricing and packaging decisions into production reality.
  • Run the event pipeline, aggregation layer, and reporting experiences for usage visibility.
  • Own the self-serve checkout and subscription lifecycle.
  • Connect enterprise sales and channel motions to the billing stack.
  • Replace manual provisioning and fulfillment processes with automated workflows.
  • Define health metrics including net revenue retention and billing-driven churn.

Required qualifications

  • At least 6 years of product management experience in SaaS.
  • 2 or more years spent directly in a billing, monetization, or pricing domain.
  • Ability to co-design architecture with engineering partners.
  • Experience carrying a pricing or packaging change from proposal through to production.
  • Experience building or scaling consumption-based monetization.
  • Ability to use SQL, Snowflake, Hex, or equivalent to pull numbers.
  • Direct experience working with Stripe or a metered billing platform like Metronome, Orb, or OpenMeter.
  • Experience working in or adjacent to API, infrastructure, or developer-platform products.

Nice to have

  • Experience leading an end-to-end pricing transformation or building a billing system from scratch.
  • Shipped cloud marketplace integrations (AWS, GCP, Azure) or Salesforce CPQ-to-billing integrations.
  • Proficiency using LLMs and coding agents as part of your day-to-day product management workflow.

About the company

Kong Inc. is the AI Connectivity Company building the connectivity layer of AI. Their unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic.