Senior SRE, Managed Gateways

The role

You will architect and maintain resilient, scalable infrastructure for Managed Gateways. You will own production reliability and act as a technical authority for enterprise customer implementations.

What you will do

• Lead, mentor, and inspire a team of Site Reliability Engineers.
• Architect and implement scalable cloud-native systems using Kubernetes and Golang.
• Own the end-to-end operational lifecycle including monitoring, alerting, and incident response.
• Implement automation and self-service tooling for API gateways.
• Define, track, and report on key SLOs and SLIs.
• Champion technical debt prevention and architectural best practices.
• Collaborate with Product, engineering, and Customer Success on roadmap decisions.
• Drive end-to-end onboarding and implementation of Cloud Gateways for enterprise customers.
• Handle unique customer topologies across AWS, GCP, and Azure.
• Serve as the technical owner of customer relationships and an escalation point for complex accounts.

Required qualifications

• Extensive experience as a Site Reliability Engineer, focusing on highly available and distributed systems.
• Deep expertise with Kubernetes and cloud-native architectures.
• Strong proficiency in Golang or similar modern programming languages.
• Proven track record in building and maintaining CI/CD pipelines and infrastructure as code (Terraform, Ansible).
• In-depth knowledge of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK stack, Datadog).

Nice to have

• Experience across multiple public cloud providers (AWS, GCP, Azure)
• Experience with managed services, API gateways, or similar network infrastructure
• Experience with Service Mesh technologies (e.g., Istio, Linkerd)
• Familiarity with database administration for high-throughput systems (PostgreSQL, Cassandra)
• Contributions to open-source SRE tools or projects
• Relevant cloud certifications (e.g., AWS Certified DevOps Engineer, CKA)

About the company

Kong Inc. is the AI Connectivity Company building the connectivity layer of AI. Their unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic.