Director, Channel Programs & Enablement

The role

This person will design, build, and manage partner programs that support Kong's channel business. They will develop partner collateral, manage the partner portal, and build a team to manage channel programs and enablement.

What you will do

• Design, build, and manage partner programs that support Kong's channel business
• Develop partner program collateral, documentation, and onboarding tools
• Develop the partner portal leveraging Salesforce and a partner relationship management system
• Manage and administer the partner portal for lead registration, opportunity tracking, and commissions
• Work with Channel Operations/IT to implement channel strategy, data, reporting, and workflows
• Design the Channel Enablement certification and badge model
• Manage and administer partner agreements and partner contracting in coordination with Legal
• Communicate channel programs, strategies, events, and updates internally
• Work cross-functionally with Marketing, Product, Legal, and Finance
• Work with partners to solicit feedback on existing programs and implement changes

Required qualifications

• Prior experience building and running partner programs, channel enablement, channel marketing, and/or channel development in the technology or services space
• Thrives in a fast-paced, ever-changing environment
• Problem solver and self-motivated
• Exceptional oral and written communication and presentation skills
• Strong interpersonal skills
• Ability to conceptualize and sell ideas internally
• Excellent time-management and multi-tasking abilities
• Innovation and the ability to build consensus
• Works extremely well as a member of a team, but also excels as an individual contributor
• Shares Kong's values and works in accordance with them
• Prior leadership experience appropriate to a director-level role at Kong
• Ability to travel if needed and comply with the company's travel policy

About the company

Kong Inc. is the AI Connectivity Company building the connectivity layer of AI. Their unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic.