Platform Engineering Manager

The role

You will lead and grow Kong's Bangalore-based engineering team that runs the Managed Gateways infrastructure. You will own the reliability and scalability of a multi-tenant SaaS platform and stay hands-on in critical implementations and incidents.

What you will do

• Own and grow the Managed Gateways Infrastructure engineering team in Bangalore.
• Own reliability and scalability of a multi-tenant SaaS infrastructure platform across regions and clouds.
• Drive 99.99% or higher availability across global multi-region, multi-cloud deployments (AWS, Azure, GCP).
• Act as a direct technical contributor on complex incidents, architecture reviews and high-stakes implementations.
• Lead, mentor and grow a high-performing engineering team.
• Architect and implement cloud-native systems using Kubernetes, Golang and major cloud providers.
• Own the operational lifecycle: infrastructure, reliability, on-call, incident response and blameless post-mortems.
• Drive automation, self-service tooling and streamlined workflows for deploying and managing API gateways.
• Define, track and report on key SLOs and SLIs.
• Collaborate with Product, engineering and support teams on roadmap decisions and operational readiness.

Required qualifications

• Proven experience leading and managing software engineering teams responsible for infrastructure and reliability in a fast-paced, high-growth environment.
• Track record of staying technically hands-on rather than purely delegating.
• Deep, current expertise in designing, deploying and operating highly available distributed systems on AWS, Azure or GCP.
• Extensive hands-on experience with Kubernetes in production environments.
• Proficiency in Golang or similar modern programming languages.
• Strong understanding of observability principles and experience with tools such as Prometheus, Grafana or OpenTelemetry.
• Demonstrated ability to manage critical incidents, perform root cause analysis and implement preventative measures.

Nice to have

• Familiarity with API gateway technologies, service mesh or network proxies.
• Experience with open-source contributions or participation in SRE or cloud-native communities.
• Certifications in cloud platforms (e.g., AWS Certified DevOps Engineer) or Kubernetes (e.g., CKA, CKAD).
• Background in companies focused on developer tools, infrastructure software or API management.

Before you apply

• The posting says candidates need not meet every criterion; strength in a few areas is sought.

About the company

Kong Inc. describes itself as the AI Connectivity Company, building a unified API and AI platform trusted by Fortune 500 and AI-native startups. Its platform runs on any model and any cloud.