Engineering Manager, Managed Gateways Infrastructure

The role

You will own and grow the Bangalore-based engineering team responsible for a multi-tenant SaaS platform. You will drive reliability and scalability for global cloud-native infrastructure using Kubernetes and Golang.

What you will do

• Own and grow the Managed Gateways Infrastructure engineering team in Bangalore.
• Own the reliability and scalability of a multi-tenant SaaS infrastructure platform.
• Drive 99.99% plus availability across global infrastructure footprint.
• Act as a direct technical contributor for complex incidents and architecture reviews.
• Lead, mentor, and grow a high-performing engineering team.
• Architect and implement cloud-native systems using Kubernetes, Golang, and major cloud providers.
• Own the complete operational lifecycle including infrastructure, reliability, on-call, and incident response.
• Drive developer delight and operational efficiency through automation and self-service tooling.
• Define, track, and report on key SLOs and SLIs.
• Collaborate cross-functionally with Product, engineering, and support teams.

Required qualifications

• Proven experience leading and managing software engineering teams responsible for infrastructure and reliability in a fast-paced, high-growth environment.
• Deep, current expertise in designing, deploying, and operating highly available distributed systems on cloud platforms (AWS, Azure, or GCP).
• Extensive hands-on experience with Kubernetes (k8s) and container orchestration in production environments.
• Proficiency in Golang or similar modern programming languages.
• Strong understanding of observability principles and experience with tools such as Prometheus, Grafana, OpenTelemetry, or similar.
• Demonstrated ability to manage critical incidents personally and perform root cause analysis.

Nice to have

• Familiarity with API gateway technologies, service mesh, or network proxies.
• Experience with open-source contributions or active participation in SRE/cloud-native communities.
• Certifications in cloud platforms (e.g., AWS Certified DevOps Engineer) or Kubernetes (e.g., CKA, CKAD).
• Background in companies focused on developer tools, infrastructure software, or API management.

About the company

Kong Inc. is the AI Connectivity Company building the connectivity layer of AI. Its unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic.