Senior Technical Writer

The role

You will own the documentation strategy for a product area. You will write and test how-to guides, reference documentation, and landing pages while working with product managers and engineers.

What you will do

• Own the documentation strategy for a product area
• Work with product and field teams to identify documentation gaps
• Participate in product management discussions
• Write and edit how-to guides, reference documentation, and landing pages
• Test all written documentation using software, command line, and API testing tools
• Review documentation for technical accuracy and guideline compliance
• Maintain, update, and deprecate published documentation
• Improve document management and version control in Git

Required qualifications

• Worked alongside other technical writers on a docs team
• Comfortable giving and getting reviews
• Worked as a technical writer at a software company or a startup
• Experience working with AI and AI-native workflows (building skills using MCP servers)
• Understanding of how to test software, including APIs and command line tools
• Hands-on experience testing software
• Comfort working in the command line
• Solid Git experience
• Experience maintaining, managing, and reviewing docs in a docs-as-code environment

About the company

Kong Inc. is the AI Connectivity Company building the connectivity layer of AI. Their unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic.