Senior Marketing Operations Analyst - India

Bangalore, India. Posted 5 months ago

The role

You will own the day-to-day intake queue and turn marketer requests into programs in Marketo. You will work with a globally distributed team to support systems, processes, and data infrastructure.

What you will do

Build, QA, and send emails in Marketo from intake requests
Process list imports end-to-end including field normalization and deduplication
Build audience segments and smart lists for campaign targeting
Maintain lead flow integrity for records
Handle operational workflows including suppression list updates and unsubscribe management
Identify recurring patterns and propose process improvements or automation
Document execution workflows and build repeatable checklists
Stay current on marketing automation capabilities and GTM tooling

Required qualifications

4-6+ years in marketing operations, revenue operations, or a GTM systems role
Strong hands-on Marketo experience
Working knowledge of Salesforce
Comfort with data including list hygiene, field normalization, deduplication logic, and compliance requirements (GDPR, CAN-SPAM)
A process improvement instinct
High accuracy and attention to detail
Ability to manage a queue of concurrent requests and prioritize effectively
Comfortable working autonomously and asynchronously with a globally distributed team

Nice to have

Experience with HTML email editing
Hands-on experience with GTM orchestration or workflow automation tools such as Clay, Zapier, or similar
Familiarity with data platforms like Snowflake or BI tools like Tableau
Exposure to lead scoring models and attribution methodology
Background in B2B SaaS or a technical product environment

About the company

Kong Inc. is the AI Connectivity Company building the connectivity layer of AI. Their unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic.