Channel Program Manager

California, United States. Posted 19 days ago

The role

The Channel Program Manager will design, build, and manage partner programs. This includes managing the partner portal, communications, and field enablement.

What you will do

Collaborate across Channels & Alliances teams to gather requirements for programs
Design, build, and manage partner programs including Program Guide, MDF, reseller, services, alliances, and deal registration
Design program guides detailing requirements, benefits, and terms and conditions
Design, build, and launch the partner portal
Manage all communications to the channel via the portal, newsletters, and social channels
Design and launch field/channel rules of engagement
Design and launch field enablement on the partner program, rules of engagement, deal registration, and how to partner
Collect and manage feedback from channel partners into the ongoing roadmap
Work cross-functionally with Sales, Partner Operations, Marketing, Finance, Enablement, and technical teams
Document policies and processes to support the program and enable global execution

Required qualifications

Bachelor's degree
Demonstrated progressive experience in channel programs
Experience building and managing a partner program in the enterprise software space
Excellent communication, analytical, and organizational skills
Execution- and revenue-focused
Strong project and program management skills
Ability to leverage, manage, and lead virtual teams
Successfully designed, built, and managed partner portals

About the company

Kong Inc. is the AI Connectivity Company building the connectivity layer of AI. Their unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic.