Staff Solutions Engineer- Mumbai

The role

You will act as a technical leader and trusted advisor to guide customers and partners through complex architectural challenges. You will demonstrate the value of Kong's platform through tailored solutions and technical excellence.

What you will do

• Lead technical discussions and presentations with enterprise clients.
• Develop and implement proof-of-concept projects and custom demonstrations.
• Provide expert guidance on SRE Observability strategies.
• Utilize Linux, Docker, and Git to troubleshoot complex technical issues.
• Drive the adoption of Automation Technology within customer environments.
• Collaborate with sales, product, and engineering teams to provide market feedback.
• Mentor junior solutions engineers.
• Manage multiple projects concurrently.
• Communicate complex technical concepts to technical and non-technical audiences.

Required qualifications

• Solid AIOps experience and/or Solid Kafka experience.
• 10+ years of experience in a solutions engineering, technical architect, or similar customer-facing technical role.
• Demonstrated expertise in API Design and API Management principles and best practices.
• Strong understanding of Authentication mechanisms (OAuth, OIDC, JWT, etc.) and Cybersecurity best practices.
• Proficiency with Linux operating systems and containerization technologies like Docker.
• Extensive experience with Git for version control and collaborative software development.
• Deep knowledge of Continuous Integrations and Continuous Delivery (CI/CD) pipelines and tools.
• Proven experience with SRE Observability tools and methodologies.
• Strong understanding of the Software Development Life Cycle (SDLC) and its various phases.
• Experience with Automation Technology and scripting for infrastructure and application deployment.
• Exceptional Technical Communication, presentation, and interpersonal skills.
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

Nice to have

• Experience in AI and closely following AI trends and applications
• Preference is for those who already embarked or started on their AI journey with orchestration tools, Agentic AI and agents building

About the company

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Their unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic.