Kong

Software Engineering Manager, Managed Gateways SREs

Washington, United States, Remote. Posted 3 months ago

The role

You will lead and build the Managed Gateways SRE team from the ground up. You will architect cloud-native systems and manage the operational lifecycle for managed services.

What you will do

  • Build the Managed Gateways SRE team in Seattle, Washington from the ground up
  • Act as a direct contributor to critical implementations and reliability work
  • Lead, mentor, and grow a high-performing team of Site Reliability Engineers
  • Architect and implement robust, scalable, and fault-tolerant cloud-native systems
  • Own the end-to-end operational lifecycle including monitoring, alerting, and incident response
  • Drive developer delight and operational efficiency through automation and self-service tooling
  • Define, track, and report on key SLOs and SLIs
  • Collaborate cross-functionally with Product, engineering, and support teams

Required qualifications

  • Proven experience leading and managing Site Reliability Engineering or DevOps teams in a fast-paced, high-growth environment
  • Deep expertise in designing, deploying, and operating highly available distributed systems on cloud platforms (AWS, Azure, or GCP)
  • Extensive hands-on experience with Kubernetes (k8s) and container orchestration in production environments
  • Proficiency in Golang or similar modern programming languages
  • Strong understanding of observability principles and experience with tools such as Prometheus, Grafana, OpenTelemetry, or similar
  • Demonstrated ability to manage critical incidents, perform root cause analysis, and implement effective preventative measures

Nice to have

  • Familiarity with API gateway technologies, service mesh, or network proxies
  • Experience with open-source contributions or active participation in SRE/cloud-native communities
  • Certifications in cloud platforms (e.g., AWS Certified DevOps Engineer) or Kubernetes (e.g., CKA, CKAD)
  • Background in companies focused on developer tools, infrastructure software, or API management

About the company

Kong Inc. is the AI Connectivity Company building the connectivity layer of AI. Their unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic.