Kaizenlabs

Senior Deployment Strategist, Cleared (TS/SCI)

Washington, D.C., Remote. Posted a month ago

The role

You will own the full implementation journey for federal customers by scoping rollouts, configuring platforms, and training agency staff. You will work inside classified environments and partner with engineering to ensure software fits agency operations.

What you will do

  • Own end-to-end federal implementations including discovery, scoping, configuration, data migration, integrations, training, go-live, and post-launch support.
  • Lead onboarding for agency stakeholders and career staff.
  • Work inside classification and data-handling constraints.
  • Translate patterns from the field back to Product and Engineering.
  • Act as the connective tissue between customer-facing implementation and engineers.
  • Build playbooks, templates, and internal documentation.
  • Guide public sector partners through change management of replacing legacy systems.

Required qualifications

  • 5+ years in SaaS implementation, onboarding, solutions engineering, or a product-adjacent delivery role.
  • Technical fluency with APIs, data models, and system configurations.
  • Experience translating customer requirements into implementation plans and technical workflows.
  • Comfort operating inside classified or otherwise accredited environments, or a clear ability to pick up new compliance and data-handling constraints fast.
  • A bias toward action.

Nice to have

  • Have deployed software inside a classified or accredited environment before.
  • Have worked a program where Palantir was prime, or have hands-on exposure to Foundry, AIP, or Maven Smart System.
  • Have touched federal, state, or local government implementation work specifically.
  • Have built implementation playbooks or internal tooling from scratch at an early-stage company.

Benefits

  • 100% medical coverage through Oxford/United (Gold and Platinum PPO plans).
  • 100% dental coverage through Guardian PPO.
  • 100% vision coverage through Beam.
  • 100% coverage for dependents.
  • $100,000 in fully paid life insurance.
  • FSA and Dependent Care FSA.
  • One Medical membership.
  • Fertility and family-building support through Carrot.
  • 401(k) with a 2% company match.
  • 16 weeks of fully paid parental leave for birthing parents.
  • 10 weeks fully paid for non-birthing parents.
  • Unlimited PTO with a two-week minimum.

Before you apply

  • Requires an active Top Secret or TS/SCI clearance.
  • United States citizenship is required.

About the company

Kaizen powers America’s application layer by replacing legacy federal systems with modern software. Founded in 2022 and based in New York City and DC, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital.

Senior Deployment Strategist, Cleared (TS/SCI) at Kaizenlabs | JobZoey