Enterprise Account Manager

The role

The Enterprise Account Manager will own and grow strategic enterprise customer relationships. This individual contributor role focuses on renewals, expansion, and long-term account growth using data and analytics solutions.

What you will do

• Own and deliver against enterprise renewal and expansion revenue targets
• Serve as the primary commercial owner for assigned enterprise accounts
• Lead renewal planning, negotiations, and contract execution
• Identify and drive expansion, cross-sell, and upsell opportunities
• Build and maintain strong relationships with executive and senior stakeholders
• Translate customer goals into clear value across Kalibri’s data and analytics solutions
• Partner closely with Customer Success, Product, Marketing, and Data teams
• Monitor account health, usage, and risk signals to proactively manage retention
• Maintain strong Salesforce hygiene, forecasting accuracy, and account plans
• Represent Kalibri as a trusted commercial partner in executive forums

Required qualifications

• Proven experience owning enterprise renewals and/or expansion revenue targets
• Track record of growing existing accounts through consultative selling
• Strong ability to manage complex, multi-stakeholder customer organizations
• Comfort selling multi-product or data-driven solutions
• Executive presence and confidence in commercial negotiations
• Ability to operate independently and make sound commercial decisions
• Salesforce experience (account management, forecasting, deal execution)

Nice to have

• Experience in hospitality, SaaS, or data/analytics businesses
• Background in high-growth or evolving product environments
• Experience managing large, multi-entity enterprise accounts

Benefits

• Fully remote work
• Medical, dental, and vision plans through Blue Cross Blue Shield
• $0 cost plan for employees
• Subsidized coverage for dependents
• 401k plan with employer match
• Flexible Paid Time Off
• $250 new hire allowance for home office setup

About the company

Kalibri helps to redefine and rebuild the hotel industry using cloud-native data pipelines with advanced AI/ML models to drive asset performance.