Claims Adjuster

The role

You will investigate and manage first-party property claims from notice of loss through resolution. You will guide customers through the claims process and determine coverage and liability.

What you will do

• Examine and interpret insureds' policies and records to determine coverage and liability
• Maintain active communication with customers throughout the claims process
• Draft, approve, and adjust estimates of damage and loss amounts
• Investigate claims using recorded statements, police consultation, and property inspections
• Partner with field appraisers to manage home estimates and repairs
• Estimate cost of repair, replacement, or compensation
• Write clear, concise diary notes
• Set field assignments, save contacts, and issue payments
• Apply knowledge of state statutes, insurance code of ethics, rules, and regulations

Required qualifications

• 2+ years of first-party residential property claims adjusting working directly for an insurance carrier
• An active, valid Adjusters License in your current state of residence
• Knowledge and experience in California claim handling
• Strong understanding of Florida insurance laws and good faith claims handling
• Capability to work through daily and catastrophe claims in high-risk states
• Experience with vendor management and negotiations
• Comfortable utilizing various claims systems (i.e. Xactimate, XactAnalysis, Symbility, EagleView)
• Ability to work mandatory overtime as needed in the event of high claim volume due to a catastrophic event

Nice to have

• Bilingual capability (spanish-speaking)

Benefits

• Competitive salary and company equity through Restricted Stock Units (RSUs)
• 401(k) with company match up to 4% of eligible earnings
• Multiple medical plan options
• Dental and vision coverage
• Company-funded HSA contributions
• Company-paid life insurance
• Company-paid short-term disability
• Employee referral bonuses
• Supplemental benefit options including long-term disability, critical illness, accident, legal, and pet insurance
• Access to mental health support and confidential counseling resources
• Flexible PTO for exempt employees
• 8 company-observed holidays

Before you apply

• Please only apply if you are able to live and work full-time in one of the listed states
• Skills assessment relevant to the position may be applicable

About the company

Kin is a remote-first employer founded in 2016 that makes life simpler and more affordable for homeowners using data and technology.