Head of Deployment Strategy

The role

You will lead the Deployment Strategy team as a player-coach, managing a portfolio of large enterprise accounts. You will build deployment processes from scratch and partner with product and engineering to evolve solutions based on customer needs.

What you will do

• Personally own a portfolio of large enterprise accounts
• Lead high-priority rollouts from contract signature through go-live, adoption, and measurable impact
• Build trusted relationships with customers' most senior stakeholders
• Run executive business reviews and workshops
• Spend extended time on-site with customers in the UK
• Partner with product and engineering to solution how Kira should evolve
• Build prototypes with AI tools to test and validate solutions
• Manage and coach a team of Deployment Strategists
• Create playbooks, SOPs, quality metrics, and operating rhythm

Required qualifications

• 8+ years of experience, including significant time leading complex, high-value client relationships
• Track record of earning trust with C-suite and owner-level stakeholders
• Experience managing, coaching, or developing people
• Experience building processes and teams from scratch
• Fluency with complex products and comfort working alongside engineers
• Extensive hands-on experience using AI tools in your day-to-day work
• Willing to travel internationally, including extended on-site stretches in the UK
• Fluency in prompt engineering

Nice to have

• Prior experience being a founder or a core part of an early stage, fast-growing company

Benefits

• Medical, dental, vision and life insurance
• Medical insurance plan with 100% coverage of employee
• Daily lunch credit through DoorDash in office
• Free DashPass to use anytime for work or personal use
• Wellhub Membership: 100% company-paid access to premium gym networks, 60+ wellness apps, and 1:1 coaching sessions
• 401(k) matching
• Pet friendly office

Before you apply

• Criminal, education, and employment history background check will be issued

About the company

Kira is a rapidly growing startup backed by top-tier Venture Capital funds. Its mission is to harness transformative AI technologies to make world-class personalized teaching and learning accessible to everyone.