Community Lead - Kraken Pro

The role

You will build and grow the Kraken Pro community by participating in Discord, Telegram, X, TradingView, and Reddit. You will manage ambassador programs, run public events, and communicate product feedback to the Product team.

What you will do

• Participate in Discord, Telegram, X, TradingView, and Reddit
• Stand up an ambassador and power-user program
• Run AMAs, live trading sessions, feature launches, competitions, and post-mortems
• Communicate product issues to the PM and relay updates to the community
• Write threads on microstructure, feature teardowns, and release notes
• Track sentiment, share of voice, community-sourced signups, and retention

Required qualifications

• You trade actual positions
• 3+ years running community or social for a product with a technical, skeptical audience
• Write fast and well
• Ability to de-escalate without going corporate
• Experience building something from a standing start
• Ability to operate without a brief
• Comfortable with the ambiguity of a company that ships constantly and reorganizes

Before you apply

• We may ask candidates to complete job-related skills or work-style assessments

About the company

Payward is the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks. Kraken is a crypto platform trusted by over 10 million individuals and institutions.