Kraken.Com
Senior Director of Product - P2P Marketplace & Platform
Hong Kong, Remote. Posted 17 days ago
The role
This person will set the P2P vision, business objectives, and roadmap for a peer-to-peer marketplace in Asia-Pacific. They will lead product development for core capabilities and build reusable platform capabilities for multiple Payward products.
What you will do
- Set the P2P vision, business objectives and roadmap
- Prioritize markets, customer segments and payment methods
- Develop merchant acquisition, onboarding, incentives and retention strategy
- Define fee structures and incentive programs
- Lead product development across matching, escrow, order management, payment confirmation, transaction limits, merchant controls and dispute handling
- Build reusable capabilities and integration requirements for multiple Payward products
- Define transaction workflows, exception handling and acceptance criteria
- Partner with risk, compliance, legal and operations to build verification and fraud prevention
- Lead cross-functional launch planning and establish operating processes
- Align senior stakeholders and develop product talent
Required qualifications
- Demonstrated record of launching and scaling a crypto P2P marketplace in APAC
- Senior product leadership experience with responsibility for strategy, roadmaps and measurable commercial outcomes
- Deep understanding of merchant operations, two-sided liquidity, pricing, incentives and the economics of P2P trading
- Practical knowledge of APAC payment methods, local banking and wallet ecosystems
- Experience building shared platform capabilities used by multiple products, channels or external partners
- Strong judgment about fraud, payment verification, transaction disputes and the operational realities of running a financial marketplace
- Technical fluency across APIs, transaction lifecycles, payment integrations and reliable financial systems
- Ability to influence senior stakeholders and lead through partnerships
Nice to have
- Experience expanding P2P across several APAC markets
- Experience with stablecoins and local fiat on/off-ramps
- Experience building and leading product teams
- Fluency in one or more APAC languages
Before you apply
- May ask candidates to complete job-related skills or work-style assessments
About the company
Payward is the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks. It builds financial infrastructure platforms to advance an open, global financial system.