Senior Client Solutions Manager, Sports & Entertainment (US Remote, EST Hours)

The role

You will own a portfolio of enterprise accounts and manage multi-million-dollar brand partnerships. You will focus on revenue, retention, and expansion while leading a pod of CSMs and Junior CSMs.

What you will do

• Carry an NRR target across your book
• Act as a strategic partner to senior brand-side stakeholders
• Align Sales, Strategy, Campaigns, Paid, and Product teams
• Identify performance or relationship drifts two quarters in advance
• Lead a pod of CSMs and/or Junior CSMs
• Own client relationships across launches, seasonal campaigns, and always-on programs
• Translate data into actionable plans and present performance against KPIs
• Use AI daily to compress reporting, model renewals, and prep upsells
• Manage timelines, scopes, budgets, and execution across campaigns
• Manage renewal timelines and identify upsell opportunities

Required qualifications

• 6+ years in influencer or creator marketing
• Experience with large or enterprise accounts
• Hands-on campaign fluency with Meta and TikTok
• Track record of quantifiable account growth and retention
• Experience being measured against revenue, retention, or NRR
• Direct people-leadership experience
• AI-native

Benefits

• Remote-first
• 25 days PTO plus bank holidays
• 3 wellness days each year
• Paid sick leave each year
• Annual Learning & Development budget
• Annual bonus scheme
• Healthcare coverage for US-based team members

About the company

Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Their platform manages the full lifecycle of creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence.