Implementation Manager (Field-Based), Dallas

The role

You will lead field technology deployment, change management, and process optimization to improve homebuilding operations. You will bridge the gap between product and operations teams to drive platform adoption on the jobsite.

What you will do

• Serve as the first point of escalation for technology troubleshooting in the field.
• Resolve daily escalations from Superintendents.
• Own technology onboarding for new Superintendents and trade partners.
• Maintain mobile field app training and hold Supers accountable to best practices.
• Translate field feedback into product insights.
• Co-own Super adoption metrics in Texas.
• Diagnose root cause of adoption blockers and intervene 1:1.
• Shadow Supers on new community schedules and iterate task universe and sequencing.
• Handle in-field schedule adjustments.
• Run the third-party video capture program in market.

Required qualifications

• 4+ years of experience in field operations, construction supervision, technical program coordination, solutions implementation, or process improvement.
• Demonstrated ability to drive technology adoption within field teams and achieve quantitative measures of success.
• Based in Dallas with weekly jobsite presence.
• Strong analytical skills including adoption metric tracking and root cause analysis.
• Excellent communication skills to translate between field, technical, and business stakeholders.
• A structured thinker with high EQ and initiative.

Nice to have

• Experience in residential construction, homebuilding, or field operations technology

About the company

Homebound is transforming the residential construction industry by using technology to improve the process of building a home. The company allows homeowners to choose, personalize, and buy homes online.