HR Operations Partner

The role

You will own the end-to-end People Operations experience and act as a subject matter expert across HR areas. You will manage HR systems, use AI to create insights from people data, and lead HR Centers of Excellence including benefits, payroll compliance, and immigration.

What you will do

• Be accountable for the end-to-end experience of HR programs and systems.
• Use employee questions, service patterns, and data to identify improvements.
• Provide expert guidance on benefits, perks, policies, payroll deductions, and leaves of absence.
• Audit and redesign processes and document them in SOPs.
• Own core HR systems including Bob, Ashby, Awardco, and Paylocity.
• Create agents, Claude skills, and automations to remove manual work.
• Design and manage benefits programs and compliance.
• Manage multi-state unemployment accounts and leave of absence programs.
• Run perks and auxiliary benefits programs.
• Manage US immigration processes.

Required qualifications

• 7+ years of HR operations or People operations experience.
• Hands-on depth in benefits, leave, payroll compliance, and HR systems.
• Deep, practical knowledge of multi-state employment requirements, including strong command of California.
• Broad HR expertise across benefits, unemployment, leave, payroll, and immigration.
• Experience building automation or AI-enabled workflows using agents, no-code/low-code tools, or integrations.
• Track record of improving HR systems and data.
• Ability to plan and deliver projects across multiple quarters.
• Clear, confident communication.
• Sound judgment and discretion with sensitive employee matters.

Nice to have

• Experience with Bob, Ashby, Awardco, or Paylocity.
• Experience with M&A integrations, contractor classification, or global remote workforces.
• Prior work in a high-growth technology company.
• HR certifications (SHRM-CP/SCP, PHR/SPHR, CEBS, or similar).

Benefits

• Competitive salary
• Meaningful equity grants
• Wellness programs
• Exceptional family leave policies

Before you apply

• We may also conduct background checks

About the company

HoneyBook is an AI-powered business management platform for service-based business owners. Founded in 2013, it has powered over 25 million client relationships.