Director of IT Engineering

The role

The Director of IT Engineering will lead the internal IT function for a remote, security-focused SaaS company. This leader will own the IT strategy, operations, and service delivery for a global workforce while managing multiple teams.

What you will do

• Define and drive the multi-year IT strategy and roadmap
• Own end-to-end accountability for Help Desk, IT Engineering, and Business applications teams
• Own IT service delivery for a distributed, remote-first workforce
• Build, lead, and develop a high-performing IT organization
• Establish and improve IT operating rhythms including intake, prioritization, and incident management
• Partner with Security, Engineering, and Compliance to design secure-by-default IT environments
• Oversee selection, implementation, and lifecycle management of core IT platforms and tools
• Optimize IT budgets, vendor relationships, and contracts
• Define and track key performance indicators and service-level objectives
• Partner with People team for technology onboarding and offboarding

Required qualifications

• 10+ years in IT
• 5+ years in people leadership roles, including managing managers and multi-site or distributed teams
• Proven track record owning IT strategy and operations for a mid-sized or larger organization
• Experience operating in a remote-first or hybrid workplace
• Endpoint management (macOS and/or Windows) and device lifecycle
• Identity and access management (e.g., Okta, Entra, or similar)
• Collaboration and productivity suites (e.g., Google Workspace, Slack, Zoom)
• Ticketing and ITSM tooling (e.g., Jira Service Management or similar)
• Network and office connectivity in hub locations (Wi-Fi, conference rooms)
• Enterprise AI administration and enablement (e.g., Claude, Gemini, AWS Bedrock or similar)
• Cloud infrastructure (e.g., AWS, or similar)
• Strong vendor management skills

Nice to have

• Experience in a high-growth startup or scale-up environment
• Background in cybersecurity, IT security engineering, or exposure to security frameworks and audits (e.g., SOC 2, ISO 27001, FedRAMP)
• Experience building or supporting IT operations for federal, regulated, or public sector customers
• Prior leadership of IT in a remote-first organization

Benefits

• Equity package in the form of stock options
• Health, vision & dental insurance for you and your family
• Flexible vacation policy
• Generous parental leave

About the company

Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors. The team is a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners.