Deal Desk Manager, US - West Coast

The role

The Deal Desk Manager manages order processes and supports deal desk activities in the North America region. This role involves structuring complex enterprise deals and coordinating with Sales, Finance, Legal, and Product teams.

What you will do

• Partner with Sales reps and leadership to structure complex, non-standard enterprise deals
• Review and approve sales deals in alignment with corporate approval matrices and policies
• Manage and process sales orders for accuracy and timely fulfillment
• Ensure deals adhere to US, Canada, and Mexico tax rules
• Coordinate with Finance and Provisioning teams for billing and software provisioning
• Work with Legal to manage contract reviews, routing, redlines, and approvals
• Coordinate, complete, and submit RFPs and VRAs
• Provide training and support to the sales team on order management and workflows
• Maintain and update sales order records in the CRM system
• Identify bottlenecks in the quote-to-cash cycle and implement process strategies

Required qualifications

• Bachelor’s degree in Business, Marketing, or a related field
• 3 to 5 years of experience in Deal Desk, Revenue Operations, or Order Management roles
• Proficiency in CRM systems (e.g., Salesforce), Quote-to-Cash and other relevant sales and AI tools
• Strong analytical skills
• Attention to detail
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously

Benefits

• Equity package in the form of stock options
• Health, vision & dental insurance for you and your family
• Flexible vacation policy
• Generous parental leave

About the company

Horizon3 is a remote cybersecurity company dedicated to enabling organizations to proactively find and fix exploitable attack vectors. The team is a fusion of former U.S. Special Operations cyber operators, startup engineers, and cybersecurity practitioners.