Compliance & Fraud Operations Specialist

The role

You will strengthen compliance and protect customers by stopping fraud and abuse. You will investigate regulatory requests, payment fraud, and account recovery while using AI and automation to redesign workflows and build prevention systems.

What you will do

• Ensure compliance across services by investigating regulatory requests, GDPR, domain disputes, and account recovery escalations.
• Take action based on regulations and internal policies to close gaps in controls.
• Investigate payment fraud, suspicious transactions, and misuse of services.
• Build prevention into systems by connecting patterns across compliance, payments, abuse, and account recovery.
• Drive changes to detection logic, monitoring tools, and preventive controls.
• Use AI and automation to automate repetitive checks and streamline case reviews.
• Shape AI-assisted investigation tools.

Required qualifications

• 2+ years of legal/regulatory compliance in tech, online services or e-commerce
• Knowledge of ICANN policies, GDPR, data protection, domain ownership claims, and fraudulent transfers
• Strong analytical and investigative skills
• High curiosity and a continuous learning mindset
• Already using AI to build or automate processes in your work
• Comfortable with uncertainty and evolving responsibilities
• Fluent in Lithuanian and English

Nice to have

• Experience with payment fraud, online abuse, account recovery, or fraud detection systems
• Familiarity with UDRP, EU consumer protection regulations, or other frameworks relevant to digital services
• Knowledge of international regulatory requirements and compliance practices

Benefits

• Access to platforms like Reforge and CoachHub
• Global conferences
• Physical and digital libraries
• Feedback culture
• Mentoring through TesoXchange
• Internal mobility
• Work from modern offices in Kaunas and Vilnius, home, or anywhere in the world
• Flexibility in managing your schedule
• Insurance from Day 1
• Gym memberships
• Recharge leave
• Headspace subscriptions

About the company

Hostinger serves more than 5.5 million clients across 150 countries. The company is building an AI-first organization guided by 10 company principles.