Sales Engineer

New York City, Remote. Posted 2 months ago

The role

The Sales Engineer helps win complex deals by mapping customer systems and scoping the technical path to onboarding. This person owns implementation through go-live and leads technical demos and discovery calls.

What you will do

Co-own discovery calls with the AE to surface integration requirements.
Lead technically complex demos involving third party integrations.
Scope CRM, lead source, API capabilities, and integration complexity.
Evaluate APIs and review technical documentation.
Deliver a written complexity tier and produce a Technical Scope document.
Hand off the Technical Scope to onboarding with a live walkthrough.
Act as the primary technical owner through go-live for complex accounts.
Participate in post-launch technical health checks.
Stay current on product updates and new integrations.
Build and own the integration discovery question set.

Required qualifications

Know enough SQL to pull data on deal complexity, onboarding performance, and integration health.

Benefits

Full medical, vision, and dental
Mental health support and services via Modern Health
15 days PTO
12 paid holidays
One floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
401(k) retirement savings plan
Employee stock purchase plan

About the company

Hatch is a small, ambitious team building AI that transforms how service businesses grow. The engineering culture is driven by speed, ownership, and impact.