Sales Engineer

The role

The Sales Engineer helps win complex deals by mapping customer systems and scoping technical paths to onboarding. This person owns implementation through go-live and leads technical demos and discovery calls.

What you will do

• Co-own discovery calls with the AE to surface integration requirements
• Lead technically complex demos involving third party integrations
• Scope CRM, lead source, API capabilities, and integration complexity
• Evaluate APIs and review technical documentation
• Produce Technical Scope documents at close
• Hand off Technical Scope to onboarding with a live walkthrough
• Act as primary technical owner through go-live for complex accounts
• Participate in post-launch technical health checks
• Build and own the integration discovery question set
• Monitor critical metrics like integration error rates and onboarding cycle time

Required qualifications

• Know enough SQL to pull data on deal complexity, onboarding performance, and integration health

Benefits

• Full medical, vision, and dental
• Mental health support and services via Modern Health
• 15 days PTO
• 12 paid holidays
• One floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• 401(k) retirement savings plan
• Employee stock purchase plan
• Professional development reimbursement

Before you apply

• Criminal background check may be conducted after a conditional offer of employment

About the company

Hatch is a small, ambitious team building AI that transforms how service businesses grow. The engineering culture is driven by speed, ownership, and impact.