Mission Operations Specialist

The role

Mission Operations Specialists orchestrate the deployment and operation of HavocAI platforms and HavocCloud products. You will lead the planning and execution of deployments for ASV platforms and HavocControl software to support customer missions.

What you will do

• Lead the planning, coordination, and execution of deployments for HavocAI ASV platforms, HavocControl software, and HavocCloud products.
• Collaborate with engineering, logistics, and technical operations teams to deploy systems to the field.
• Train and support end users.
• Monitor system performance during operations and coordinate rapid issue resolution.
• Build trusted, long-term partnerships with customers.
• Support immediate mission needs while identifying future opportunities.
• Articulate HavocAI's value proposition to stakeholders.
• Serve as a key point of contact during deployments and operational engagements.
• Work with Product, GTM, and Engineering teams to shape products for defense and national security mission requirements.
• Translate customer workflows and field feedback into actionable product insights.

Required qualifications

• U.S. Citizen
• Eligible to obtain a U.S. security clearance
• Willingness to travel up to 50%, including field deployments and customer engagements
• Based in or willing to relocate to North Kingstown, RI
• Experience leading or supporting operational deployments of complex technical systems
• Strong customer-facing communication skills

Nice to have

• Experience in maritime operations, unmanned systems, defense technology, or mission-critical field operations
• Military or government operational experience
• Familiarity with fielding, training, or sustaining hardware/software systems in operational environments
• Ability to translate operational needs into product or engineering requirements

Benefits

• 100% Employer paid Health Insurance
• Dental and Vision Insurance for you and your families
• Life Insurance (Employer Paid)
• Ability to participate in the companies 401k program (Matching)
• Unlimited PTO policy with an enforced 2 week minimum
• Equity Package
• Work / Home Office Stipend
• Global Entry
• 16 Week Paid Parental Leave
• Monthly Health and Wellness Stipend

Before you apply

• U.S. Citizen
• Eligible to obtain a U.S. security clearance

About the company

Havoc is a leader in all-domain collaborative autonomy. Founded in 2024 and headquartered in Providence, Rhode Island, it uses a software-defined hardware approach to power military and commercial-grade autonomous systems.