Workplace Operations Manager

The role

You will own end-to-end facilities operations for the San Francisco headquarters and support offices in New York City, New Jersey, and Los Angeles. You will manage one Front Desk Office Specialist and oversee fleet and vehicle management.

What you will do

• Serve as the primary point of contact for all facilities-related requests.
• Oversee day-to-day operations of the SF headquarters and support NYC, New Jersey and LA offices.
• Manage kitchen and office supply procurement and monitor spend.
• Maintain office equipment, furniture, and common areas.
• Manage employee badge and access control systems.
• Source, onboard, and manage vendor and contractor relationships.
• Oversee the company vehicle fleet including maintenance, registrations, and insurance.
• Negotiate service agreements and ensure vendors deliver against SLAs.
• Maintain and update emergency preparedness plans.
• Directly manage and develop one Office Specialist.

Required qualifications

• 5-7 years of experience in facilities management, office operations, or a related field
• Strong vendor management and negotiation skills
• Demonstrated ability to manage procurement and budgets
• Experience with access control and building management systems
• Highly organized, self-directed, and service-oriented
• Comfortable being on-call for urgent facility issues
• Proven ability to lead and develop at least one direct report
• Exercises sound judgment and integrity in managing company resources

Nice to have

• Experience supporting multi-office operations across multiple cities or regions
• Prior fleet or vehicle management experience
• Bachelor's degree in Business, Facilities Management, or a related field

About the company

Hayden AI is on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges.