Workplace Operations Manager

The role

The Workplace Operations Manager will establish and lead the workplace services function. This role involves designing, building, and scaling workplace services including offices, shared spaces, physical security, and non-machine related infrastructure at manufacturing sites.

What you will do

• Manage day-to-day performance of janitorial, reception, food & beverage, pantry, and waste management vendors.
• Set and enforce service-level expectations through regular check-ins and performance reviews.
• Support RFPs, vendor selection, contracting, and onboarding.
• Serve as the first escalation point for service issues.
• Ensure workplaces are clean, stocked, staffed, and guest-ready.
• Oversee catering, pantry stocking, and food & beverage offerings.
• Manage waste, recycling, and compost programs.
• Track service budgets, review and approve vendor invoices, and flag variances.
• Build metrics on cost, quality, and satisfaction.
• Create repeatable playbooks, SOPs, and service standards.

Required qualifications

• 5+ years in workplace services, facilities, hospitality, or operations.
• Experience with day-to-day oversight of outsourced services.
• Proven track record holding service providers accountable to scopes of work and SLAs.
• Experience with service budgets, PO creation and reconciliation, and invoice review.
• 2+ years leading teams and/or managing vendor performance.
• Proficiency with MS 365 (Excel).
• Proficiency with a work-order/CMMS or ticketing platform.
• Strong communication and organization skills.

Nice to have

• Ability to read construction drawings

Benefits

• Medical, dental, vision, and life insurance plans
• 401k
• Relocation support may be provided for certain situations
• Flexible vacation policy
• Equity

Before you apply

• Must be a U.S. citizen or national, lawful permanent resident, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of St

About the company

Hadrian is building autonomous factories to reindustrialize America by combining AI, advanced software, robotics, and full-stack manufacturing. They help aerospace and defense companies build mission-critical systems.